Secure Your Operations
Move quickly to secure your systems and fix vulnerabilities that may have caused the breach. The only thing worse than a data breach is multiple data breaches. Take steps so it doesn’t happen again.
- Secure physical areas potentially related to the breach.
Lock them and change access codes, if needed. Ask your forensics
experts and law enforcement when it is reasonable to resume regular
operations.
Mobilize your breach response team right away to prevent additional data loss. The exact steps to take depend on the nature of the breach and the structure of your business.
Assemble a team of experts to conduct a comprehensive breach response.
Depending on the size and nature of your company, they may include
forensics, legal, information security, information technology,
operations, human resources, communications, investor relations, and
management.
- Identify a data forensics team. Consider hiring
independent forensic investigators to help you determine the source and
scope of the breach. They will capture forensic images of affected
systems, collect and analyze evidence, and outline remediation steps.
- Consult with legal counsel. Talk to your legal
counsel. Then, you may consider hiring outside legal counsel with
privacy and data security expertise. They can advise you on federal and
state laws that may be implicated by a breach.
Stop additional data loss. Take all affected
equipment offline immediately — but don’t turn any machines off until
the forensic experts arrive. Closely monitor all entry and exit points,
especially those involved in the breach. If possible, put clean machines
online in place of affected ones. In addition, update credentials and
passwords of authorized users. If a hacker stole credentials, your
system will remain vulnerable until you change those credentials, even
if you’ve removed the hacker’s tools.
Remove improperly posted information from the web.
- Your website: If the data breach involved
personal information improperly posted on your website, immediately
remove it. Be aware that internet search engines store, or “cache,”
information for a period of time. You can contact the search engines to
ensure that they don’t archive personal information posted in error.
- Other websites: Search for your company’s exposed
data to make sure that no other websites have saved a copy. If you find
any, contact those sites and ask them to remove it.
Interview people who discovered the breach.
Also, talk with anyone else who may know about it. If you have a
customer service center, make sure the staff knows where to forward
information that may aid your investigation of the breach. Document your
investigation.
Do not destroy evidence. Don’t destroy any forensic evidence in the course of your investigation and remediation.
| When your business experiences a data breach, notify law enforcement, other affected businesses, and affected individuals. Determine your legal requirements. All states, the District of Columbia, Puerto Rico, and the Virgin Islands have enacted legislation requiring notification of security breaches involving personal information. In addition, depending on the types of information involved in the breach, there may be other laws or regulations that apply to your situation. Check state and federal laws or regulations for any specific requirements for your business. Notify law enforcement. Call your local police department immediately. Report your situation and the potential risk for identity theft. The sooner law enforcement learns about the theft, the more effective they can be. If your local police aren’t familiar with investigating information compromises, contact the local office of the FBI or the U.S. Secret Service. For incidents involving mail theft, contact the U.S. Postal Inspection Service. Did the ...read more |
| Move quickly to secure your systems and fix vulnerabilities that may have caused the breach. The only thing worse than a data breach is multiple data breaches. Take steps so it doesn’t happen again. Secure physical areas potentially related to the breach. Lock them and change access codes, if needed. Ask your forensics experts and law enforcement when it is reasonable to resume regular operations.Mobilize your breach response team right away to prevent additional data loss. The exact steps to take depend on the nature of the breach and the structure of your business. Assemble a team of experts to conduct a comprehensive breach response. Depending on the size and nature of your company, they may include forensics, legal, information security, information technology, operations, human resources, communications, investor relations, and management. Identify a data forensics team. Consider hiring independent forensic investigators to help you determine the source and scope ...read more |
| If a breach of unsecured protected health information occurs at or by a business associate, the business associate must notify the covered entity following the discovery of the breach. A business associate must provide notice to the covered entity without unreasonable delay and no later than 60 days from the discovery of the breach. To the extent possible, the business associate should provide the covered entity with the identification of each individual affected by the breach as well as any other available information required to be provided by the covered entity in its notification to affected individuals. ...read more |
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1/21/25 Healthcare Data Breaches and Their Devastating Impact
1/21/25 Your Essential Guide to Data Breach Reporting Procedures
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11/16/22 Administrative Requirements and Burden of Proof
11/16/22 Notification by a Business Associat
11/16/22 Breach Notification Requirements
11/16/22 Unsecured Protected Health Information and Guidance
11/16/22 Guidance to Render Unsecured Protected Health Information Unusable, Unreadable, or Indecipherable to Unauthorized Individuals
11/16/22 Definition of Breach
11/16/22 Breach Notification Rule
11/16/22 Notify Individuals
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